24-Hour Maintenance Information
Should you have an after-hour emergency, please call the regular office number and an answering service will take your call and then contact our maintenance staff.
Please use this twenty-four-hour maintenance service in case of emergency only. Unless there is fire or water pouring through your apartment, chances are we can help you out the following morning. The answering service has strict guidelines for what is and is not an emergency and they will not call our staff for reasons other than the following:
- Flooding – Water pouring out of a clogged toilet, through your ceiling, from a frozen pipe, etc.
- Fire – Call us after you call 911!
- Lockouts – There is a charge of $20 if we assist you after office hours (8:30-5:00 on weekdays)
- Heating problems – There is no heat or hot water
For non-emergencies, please make a maintenance request.