Resident Resources

24-Hour Emergency Maintenance

Should you have an after-hour emergency, please call the regular office number and an answering service will take your call and then contact our maintenance staff.

Please use this twenty-four-hour maintenance service in case of emergency only. Unless there is fire or water pouring through your apartment, chances are we can help you out the following morning. The answering service has strict guidelines for what is and is not an emergency and they will not call our staff for reasons other than the following:

Dishwasher

Do not use regular dish soap, as it will over-suds and cause a huge mess. Scrape all dishes and free food debris before loading machine. Clean the bottom of the dishwasher and remove debris to prevent machine from become clogged.

Washing Machine

Empty pockets! This will help avoid stains on your clothes as well as others'. Do not over load the machine. This could cause damage to clothing, clog the washing machine drains, or cause the machine to spin improperly. Do not leave clothes unattended for long periods of time. This is a big inconvenience for others who wish to use the machine.

Clothes Dryer

Do not over load the machine. Clean out lint trap each time before use or it could result in longer drying times, damage to the heating elements, and even fire. Do not leave clothes unattended for long periods of time. This is a big inconvenience for others who wish to use the machine.

Pet Policy

Did you know that we are pet-friendly? Here are some things you need to know in order for your best friend to move in with you!

All pets must be cleared with the landlord before the pet moves in. A pet agreement form must be filled out and the appropriate pet security must be paid in full.

Dogs: $200 each

Cats: $100 each

All dogs must be on a leash outside of the apartment and all dog messes must be picked up and disposed of.

Parking Regulations

The parking located at Peter Clark Student Rental properties is provided for TENANT USE ONLY

Violators may be towed at their own expense. If you have guests they must find alternate parking!

Oneonta Overnight Parking Regulations

The City of Oneonta is undertaking a concerted effort to better inform residents and visitors about its current parking regulations. The city offers over 500 free overnight parking spaces in several downtown lots and streets.

Overnight parking is available in the City’s Westcott, Dietz Street, Fairview, and Wall Street lots as well as in the municipal parking garage.

Although the City does not offer long-term parking areas or car storage, there are numerous overnight parking opportunities as follows throughout all parking areas.
In Two Hour Parking areas: Overnight parking is permitted from 6:01 PM to 9:00 AM with the exception of the Westcott Lot which is 6 PM to 8 AM.
In Four-Hour Parking areas: Overnight parking is permitted from 4:01 PM to 10:00 AM.
In areas designated No Parking 5 AM – 6 AM: Overnight parking is permitted. Vehicles must be removed by 5 AM.

Overnight parking is occasionally limited in order to permit cleaning.

In the Municipal Parking Structure, each level will be blocked and signed to prohibit access when cleaning takes place. Parking area will be reopened immediately after cleaning.

Municipal Parking Structure, Top Level: No parking in any part of the top level from Midnight Sunday to 6 AM Monday.
Municipal Parking Garage, Middle Level: No parking in any part of the middle level from Midnight Wednesday to 6 AM Thursday.
Municipal Parking Garage, Bottom Level: No parking in any part of the bottom level from Midnight Sunday to 6 AM Monday.
Dietz Street Lot: No parking in any part of the Dietz Street lot Tuesday Midnight to Wednesday 6 AM

24-Hour Maintenance

Where do I get my packages if I live on Main Street?

As a courtesy, we sign and store packages for all tenants at our office. You will receive a phone call or text message from us as notification and you may pick it up at your convenience during office hours. We are not responsible for any lost or misplaced packages.
What do I do about cable and Internet?

All of the apartments are already run for Spectrum. Please feel free to call them at 1-855-707-7328 and follow the prompts to either set up service or for service.
What if I need to terminate my lease?

If you need to sign off the lease, you are responsible for the full terms and conditions of the lease unless a replacement is found. We will assist in the process by advertising the apartment or roommate situation, but you are ultimately responsible for finding a replacement or paying the remainder of the lease.

If a replacement is found, then you must contact our office and we will set up an appointment for both of you. The new tenant will sign on and you will sign off, and you will receive your security back after the replacement tenant pays their security in full. If you find yourself in this situation, please call the office for further assistance or explanation.
I lost my keys and can’t get into my apartment!
If you have lost your keys and do not have a way to get into your apartment, please call the office. If it is during our office hours, we will assist you free of charge. If it is after hours or on a weekend, you will speak to our answering service; please let them know the following information:
1. Your full name
2. Your phone number
3. Apartment address
After you call to report the lockout please wait nearby for maintenance to easily find you.

We charge $5 for each new key made, as well as $30 for after-hour and weekend lock-outs.